April to June 2010
During the 3 month period, April to June 2010, consumers contacted ComReg’s Consumer Management Team with 3, 601 issues (both queries and complaints) about their telephone, internet and postal service providers.
Quality of Service Targets
ComReg has set the following Quality of Service Targets for An Post’s domestic single piece mail:
D+1 (delivery within one working day)
D+3 (delivery within three working days)