Broadband, Phone and Postal information for the Irish consumer from ComReg

April to June 2010

  April to June 2010 During the 3 month period, April to June 2010, consumers contacted ComReg’s Consumer Management Team with 3, 601 issues (both queries and complaints) about their telephone, internet and postal service providers.

Measurement of An Post Performance

Quality of Service Targets ComReg has set the following Quality of Service Targets for An Post’s domestic single piece mail:   D+1 (delivery within one working day) 94% D+3 (delivery within three working days)   99.

Inadvertent Roaming

Introduction When you are near the border between the Republic and Northern Ireland, your phone may ‘roam’ without your knowledge on to another network.

Calling Northern Ireland - Use the 048 code to call fixed-line numbers

Introduction When either calling friends or relatives or doing business in Northern Ireland,  you can use a national code to access these numbers rather than using an international dialling code.





© 2015 Commission for Communications Regulation - Last modified: 1 Sep 2015