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Frequently Asked Questions

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The following questions have been given by ComReg's Consumer Team as the most frequently asked questions on the Consumerline relating to Unsolicitated Contacts from Service Providers; and questions related to Cable/MMDS services; Satellite Services; and Premium Rate Text Message Services:

Unsolicited contacts (eg phone call, text message, fax or e-mail) - what can I do to stop them?
Complaint against my cable/MMDS provider - who can assist me?
Satellite services - what is ComReg's role ?
Do I really have to read my terms and conditions?

Question of the Week ?

Where can I find information about telephone area codes in Ireland ?

News & Events

07/07/2010
We are aware that Swiftcall has started a process to enter into liquidation.
22/04/2010
ComReg has launched a consultation about universal service for telephone services.
16/04/2010
ComReg's forum on services for people with disabilities is pleased to announce that some operators are providing a special free directory enquiry service to consumers with disabilities.
31/03/2010
Survey of telecommunications services – Forum on Services for People with Disabilities. ComReg is conducting a survey of telecommunications services with respect to consumers with disabilities.
03/03/2010
ComReg Initiative for Business is being launched 3 March 2010.
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Bill Presentation Standards

ComReg, in partnership EIQA has developed a Quality Standard in Telecommunications Bill Presentation

Details of the standard >>

The Consumer Website of the Commission for Communications Regulation

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