The Consumer Website of the Commission for Communications Regulation

Introduction

Welcome to the Home Phone section of askcomreg.ie. In this section, you will find

·         Information to assist you when considering changing telephone company.

·         A list of telephone companies providing services to residential consumers.

·         How to reduce your phone bill by using www.callcosts.ie to compare home phone package prices

·         Details of what must  an Operator provide in their dealings with you this includes details on Price Transparency, Contracts and Code of Practice for Handling Complaints

·         Details of Eircom's obligations as the Universal Service Provider USP that include the provision of a Telephone Line, provision of Public Payphones, provision of Directory Services, provision of Services to Users with a Disability and mechanisms to allow consumers to control their expenditure and affordability

This section is divided into the areas which are accessible through the sub-navigation menu to your left.

 

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