Broadband, Phone and Postal information for the Irish consumer from ComReg

Frequently Asked Questions

Fixed Line

What does exiting my contract ‘without penalty’ mean?

This means that your service provider cannot penalise you for exiting your contract because you do not accept the changes proposed to your contract terms.
For example, you cannot be charged for terminating your contract early (within the minimum contract period) or for not spending a particular amount or for not giving the standard notice period for termination etc
 


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