The Consumer Website of the Commission for Communications Regulation

Lost or Stolen Mobiles

The following should assist you if your mobile phone has been lost or stolen:

What do you do if your mobile phone is lost or stolen?

  1. If your mobile phone is lost or stolen, contact your mobile phone service provider to immediately to suspend your service and prevent unauthorised calls being made and billed to you.  Your service provider will block your SIM card and IMEI number to prevent your phone from being used on all networks (Remember to register your IMEI with your mobile phone company)
  2. Report the loss or theft to the Gardai, providing identification numbers for your SIM card ) and handset (IMEI).  This information may assist the police in the recovery of your mobile phone.  It may also be necessary to report this to the Gardai in order for your phone insurance provider to honour your policy




Network Operator Contacts

If your phone has been stolen or if you have any questions about how to protect your phone, you can contact your network operator on the following numbers:

  • Meteor          1905
  • O2                1909
  • Vodafone       1907
  • 3 Ireland       083 333 3333




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