News
Eircom minimum payment
7th September 2010
Eircom has recently announced that, from 1 October 2010, it will no longer be possible for customers to pay their Eircom bill by instalments of less than €20 over the counter at a post office, unless the amount clears the balance remaining on the bill.
ComReg is concerned that the change will affect consumers who have found, up until now, this method of payment the best way of paying their Eircom bill. In particular, ComReg believes that Eircom’s decision may have a very negative impact on the most vulnerable of consumers. ComReg has called on Eircom to reverse this decision in light of the serious and well-grounded concerns voiced by many stakeholders.
