Premium Rate Services

Since 12 July 2010 premium rate telephone services in Ireland are regulated by ComReg (Commission for Communications Regulation). Comreg operates through a strict Code of Practice, which all service providers in Ireland must comply with.

Service Providers are individuals, organisations or companies that provide or contract with Network Operators for the purposes of providing premium rate services. A Network Operator is a company that operates or uses a public network over which premium rate services are conveyed or a company associated with a company that operates or uses such a network.

ComReg is also required to assure consumer protection when using national premium rate services and to also set in place procedures to deal with consumer complaints that arise from using these services.

In January 2011, ComReg launched www.phonesmart.ie a consumer website which provides extensive advice on premium rate services (PRS) and their use. For further information, please visit www.phonesmart.ie