askcomreg.ie - News

ComReg Initiative for Business

Wed, 3 Mar 2010 00:00:00 GMT

Message by ComReg on 03/03/2010 GMT
ComReg Initiative for Business is being launched 3 March 2010.

January 2010 BT Young Scientist Exhibition

Thu, 3 Dec 2009 00:00:00 GMT

Message by ComReg on 03/12/2009 GMT
ComReg will have a stand at the Young Scientist Exhibition from 14th - 16th of January 2010.

ComReg at the Ideal Home Show

Tue, 27 Oct 2009 00:00:00 GMT

Message by ComReg on 27/10/2009 GMT
ComReg had a consumer stand at the Ideal Homes Exhibition in October 2009. The four day event attracted over 32,500 consumers.

Smart Telecom

Mon, 31 Aug 2009 00:00:00 GMT

Message by ComReg on 31/08/2009 GMT
Smart Telecom has today applied to the High Court for the appointment of an Examiner to the company.

Publication of Mobile Roaming Data

Mon, 24 Aug 2009 00:00:00 GMT

Message by ComReg on 24/08/2009 GMT
Today ComReg published the fourth wave of Irish and EU mobile roaming aggregated data.

ComReg visits Malahide library

Tue, 19 May 2009 00:00:00 GMT

Message by ComReg on 19/05/2009 GMT
ComReg will hold a Consumer Clinic in Malahide Library on May 19 from 4- 8pm

ComReg Events Programme

Tue, 25 Nov 2008 00:00:00 GMT

Message by ComReg on 25/11/2008 GMT
....

Young Scientist & Technology Exhibition 2009

Tue, 25 Nov 2008 00:00:00 GMT

Message by ComReg on 25/11/2008 GMT
ComReg will have a stand at the Young Scientist Exhibition from 6th - 10th of January 2009.

SFI Science Summit 2008

Fri, 14 Nov 2008 00:00:00 GMT

Message by ComReg on 14/11/2008 GMT
ComReg will have a stand at the SFI Science Summit 2008 on Monday 17th of November and Tuesday 18th of November 2008.

Quality standard in telecommunication bill presentation

Thu, 6 Nov 2008 00:00:00 GMT

Message by ComReg on 06/11/2008 GMT
ComReg and EIQA launched a quality standard in telecommunication bill presentation.

Further reductions for consumers - Roaming Regulation Proposed Amendments

Tue, 23 Sep 2008 00:00:00 GMT

Message by ComReg on 23/09/2008 GMT
On 23 September the EU Commission published its proposals to extend the scope and duration of the EU Roaming Regulation. The amendments must be passed by the European Parliament and to the Council before the amendments become law.

Directory Enquiry Prices

Mon, 18 Aug 2008 00:00:00 GMT

Message by ComReg on 18/08/2008 GMT
01/08/2008 The updated directory enquiry prices have been amended in line with recent changes. Please follow the link for further information.

ASAI issues Advice Note on Broadband Advertising

Thu, 20 Mar 2008 00:00:00 GMT

Message by ComReg on 20/03/2008 GMT
The Advertising Standards Authority for Ireland (ASAI) has issued a revised Advice Note to Broadband Providers which sets out new requirements for broadband advertising. The Note which was issued recently will come into effect on 7th April 2008. In drawing up the Advice Note, the ASAI drew on the guidance and advice of the Commission for Communications Regulation (ComReg) and the National Consumer Agency (NCA).

Reduced roaming text message rates

Thu, 6 Mar 2008 00:00:00 GMT

Message by ComReg on 06/03/2008 GMT
On 13th February 2008 Vodafone annouced a reduction on roaming text message (SMS) rates. The new rate for sending a text when roaming is 29 cent per text. This applies to all networks worldwide. ComReg welcomes this reduction in roaming prices.

Consumer Information Notice - Phone Line Fault Repairs

Mon, 11 Feb 2008 00:00:00 GMT

Message by ComReg on 11/02/2008 GMT
ComReg wants to ensure that consumers are aware of their rights in relation to phone line fault repairs. A consumer information notice published today outlines what to do if you experience a fault on your line and what your rights are if this occurs.

Number Changes

Fri, 30 Nov 2007 00:00:00 GMT

Message by ComReg on 30/11/2007 GMT
ComReg announces phone number changes for 023, 043, 052 and 064 areas scheduled for 2009

New deadline

Tue, 23 Oct 2007 00:00:00 GMT

Message by ComReg on 23/10/2007 GMT
New deadline - â€œResponse to Consultation and Consultation Draft Decision â€“ Interconnection Market Review â€“ Fixed Wholesale Call Termination Servicesâ€.

New Consumer Guide Launched

Tue, 2 Oct 2007 00:00:00 GMT

Message by ComReg on 02/10/2007 GMT
The consumer guide Phones and Broadband - a Guide for People with Disabilities and Older People, has been launched today by ComReg and the National Disability Authority (NDA)

Visit ComReg at the National Ploughing Championships

Mon, 24 Sep 2007 00:00:00 GMT

Message by ComReg on 24/09/2007 GMT
ComReg have a consumer stand at the National Ploughing Championships, Tullamore from 25th to 27th September.

Extension to responses to document 07/55 â€œConsultation on Universal Service Performance Targetsâ€

Fri, 14 Sep 2007 00:00:00 GMT

Message by ComReg on 14/09/2007 GMT
Extension to responses to document 07/55 â€œConsultation on Universal Service Performance Targetsâ€

PABX hacking and telephony fraud

Thu, 13 Sep 2007 00:00:00 GMT

Message by ComReg on 13/09/2007 GMT
PABX hacking and telephony fraud

Visit ComReg at the You and Your Money Exhibition 2007

Fri, 7 Sep 2007 00:00:00 GMT

Message by ComReg on 07/09/2007 GMT
Visit ComReg at the You and Your Money Exhibition 2007

ComReg issues warnings to operators

Fri, 3 Aug 2007 00:00:00 GMT

Message by ComReg on 03/08/2007 GMT
ComReg issues warnings to operators

Reduced international roaming charges

Fri, 3 Aug 2007 00:00:00 GMT

Message by ComReg on 03/08/2007 GMT
Reduced international roaming charges

Consultation on Universal Service Performance Targets

Thu, 2 Aug 2007 00:00:00 GMT

Message by ComReg on 02/08/2007 GMT
Consultation on Universal Service Performance Targets

Consumer Guides for Phone and Broadband Contracts

Fri, 27 Jul 2007 00:00:00 GMT

Message by ComReg on 27/07/2007 GMT
ComReg publishes a Consumer Guide on Phone and Broadband contracts

Eurotariff

Thu, 5 Jul 2007 00:00:00 GMT

Message by ComReg on 05/07/2007 GMT
In June 2007 the European Union (EU) reached an agreement on a Regulation that places a price limit/cap called the â€œEurotariffâ€ on the price of using your mobile phone while travelling within the EU.

Breach by TalkTalk of the Third Party Verification Code of Practice

Wed, 16 May 2007 00:00:00 GMT

Message by ComReg on 16/05/2007 GMT
Following a number of complaints from consumers regarding alleged misleading sales by TalkTalk the Commission for Communications Regulation (â€˜ComRegâ€™) conducted an investigation.

ComReg re-launches www.askcomreg.ie

Wed, 25 Apr 2007 00:00:00 GMT

Message by ComReg on 25/04/2007 GMT
ComReg today re-launched its consumer website, www.askcomreg.ie, as part of an initiative to consolidate and build on its consumer focused resources and services.

Technology for Business Exhibition 2007

Thu, 19 Apr 2007 00:00:00 GMT

Message by ComReg on 19/04/2007 GMT
ComReg have a stand at the Technology for Business Exhibition 2007 in the RDS on the 25 and 26 April , and welcome consumers to come along and have a demonstration of their www.callcosts.ie website.

ComReg publishes performance indicators for Eircom

Fri, 23 Feb 2007 00:00:00 GMT

Message by ComReg on 23/02/2007 GMT
ComReg has today published performance indicators in relation to the installation of telephone lines and the repair of faults by Eircom.

Increase in price of the basic stamp

Fri, 9 Feb 2007 00:00:00 GMT

Message by ComReg on 09/02/2007 GMT
Following public consultation ComReg has granted An Post's application to increase the price of the basic stamp.

Consumer Care Statistics for Q4 2006

Wed, 7 Feb 2007 00:00:00 GMT

Message by ComReg on 07/02/2007 GMT
ComReg Consumer Care statistics for Q4 2006 published today

eircom application

Fri, 2 Feb 2007 00:00:00 GMT

Message by ComReg on 02/02/2007 GMT
eircom has submitted an application to ComReg for the establishment of a fund, for what it claims are the net costs of meeting its Universal Service Obligations.

Update to the ComReg Directory Enquiry Services Consumer Guide

Mon, 8 Jan 2007 00:00:00 GMT

Message by ComReg on 08/01/2007 GMT
The ComReg Directory Enquiry Services consumer guide has been updated to reflect todays eircom directory enquiry service price increases

Christmas Greetings & Office Opening Hours

Wed, 20 Dec 2006 00:00:00 GMT

Message by ComReg on 20/12/2006 GMT
Christmas Greetings & Office Opening Hours

Update National Directory Database (NDD) - Ex Directory Customers

Tue, 31 Oct 2006 00:00:00 GMT

Message by ComReg on 31/10/2006 GMT
Update National Directory Database (NDD) - Ex Directory Customers

Visit ComReg at the Ideal Homes Exhibition 2006

Thu, 26 Oct 2006 00:00:00 GMT

Message by ComReg on 26/10/2006 GMT
Visit ComReg at the Ideal Homes Exhibition 2006

Loss of service to Smart Telecom customers

Mon, 2 Oct 2006 00:00:00 GMT

Message by ComReg on 02/10/2006 GMT
Loss of service to Smart Telecom customers

Visit ComReg at the World and National Ploughing Championships

Thu, 28 Sep 2006 00:00:00 GMT

Message by ComReg on 28/09/2006 GMT
Visit ComReg at the National & World Ploughing Championships 2006

ComReg launches new sections on Callcosts

Wed, 6 Sep 2006 00:00:00 GMT

Message by ComReg on 06/09/2006 GMT
ComReg today lauched Home phone; Broadband and combined calculators on www.callcosts.ie

New countries added to mobile roaming section

Fri, 1 Sep 2006 00:00:00 GMT

Message by ComReg on 01/09/2006 GMT
3 new countires added to the mobile roaming section

ComReg has published its Decision Notice on the Future Provision of Telephony Services under Universal Service Obligations

Tue, 25 Jul 2006 00:00:00 GMT

Message by ComReg on 25/07/2006 GMT
ComReg has published its Decision Notice on the Future Provision of Telephony Services under Universal Service Obligations

International Roaming section Updated

Thu, 6 Jul 2006 00:00:00 GMT

Message by ComReg on 06/07/2006 GMT
International Roaming Pricing Section Updated

Response to Consultation on Universal Service Obligations

Tue, 4 Jul 2006 00:00:00 GMT

Message by ComReg on 04/07/2006 GMT
Response to Consultation on Universal Service Obligations

ComReg has published the results of its first quarterly report of 2006 on the Quality of Service performance of An Post

Fri, 23 Jun 2006 00:00:00 GMT

Message by ComReg on 23/06/2006 GMT
ComReg has published the results of its first quarterly report of 2006 on the Quality of Service performance of An Post

Consumer Queries and Complaints - January - March 06

Wed, 24 May 2006 00:00:00 GMT

Message by ComReg on 24/05/2006 GMT
ComReg today issued details of its Consumer Queries and Complaints for the 1st Quarter of 2006.

Which Consumer Agency?

Thu, 11 May 2006 00:00:00 GMT

Message by ComReg on 11/05/2006 GMT
Comreg has launched a new section on their askcomreg website outlining the roles of various consumer agencies and their contact details.

ComReg seeks your views on Universal Service for Fixed Line

Wed, 5 Apr 2006 00:00:00 GMT

Message by ComReg on 05/04/2006 GMT
ComReg seeks your views on Universal Service for Fixed Line

International Roaming Pricing Section Updated

Tue, 4 Apr 2006 00:00:00 GMT

Message by ComReg on 04/04/2006 GMT
International Roaming Pricing section updated for Germany and USA.

New International Roaming Pricing section added to AskComreg website

Tue, 7 Mar 2006 00:00:00 GMT

Message by ComReg on 07/03/2006 GMT
New International Roaming Pricing section added to AskComreg website

Revised Directory Enquiry Services Guide

Wed, 22 Feb 2006 00:00:00 GMT

Message by ComReg on 22/02/2006 GMT
ComReg has revised its Guide to Directory Enquiry Services to reflect current prices.

Advice on how to stop unwanted direct marketing calls

Fri, 20 Jan 2006 00:00:00 GMT

Message by ComReg on 20/01/2006 GMT
Are you receiving unwanted direct marketing calls? Here is some advice on how to stop unwanted calls

ComReg Launches new website callcosts.ie

Thu, 10 Nov 2005 00:00:00 GMT

Message by ComReg on 10/11/2005 GMT
ComReg launches new website www.callcosts.ie to help consumers compare the cost of mobile phone packages

Ideal Homes Exihibition - Daily Draw Prizewinners

Thu, 3 Nov 2005 00:00:00 GMT

Message by ComReg on 03/11/2005 GMT
A Daily draw was held at the ComReg stand at the Ideal Homes Exihibition - The Prize winnners names are now published on the website

Visit the ComReg stand at the Ideal Homes Exhibition

Thu, 27 Oct 2005 00:00:00 GMT

Message by ComReg on 27/10/2005 GMT
Visit the ComReg stand at the Ideal Homes Exhibition RDS, 27th to 31st October 2005 and enter our daily prize draw.

Website askcomreg.ie wins award for W-Mark - Level 2

Fri, 14 Oct 2005 00:00:00 GMT

Message by ComReg on 14/10/2005 GMT
askcomreg.ie was publicly honoured at the EIQA annual Gala Awards Ceremony, on 13th October 2005, where the website received Level 2 Certification for the W-Mark.

ComReg Promotes Consumer Awareness at the Ideal Homes Exhibition 2005

Thu, 13 Oct 2005 00:00:00 GMT

Message by ComReg on 13/10/2005 GMT
ComReg Promotes Consumer Awareness at the Ideal Homes Exhibition 2005

ComReg publishes Decision Notice regarding Universal Service requirements

Wed, 12 Oct 2005 00:00:00 GMT

Message by ComReg on 12/10/2005 GMT
ComReg publishes Decision Notice on Universal Service requirements

ComReg warns consumers of possible misunderstanding with recent fixed line pricing packages

Fri, 19 Aug 2005 00:00:00 GMT

Message by ComReg on 19/08/2005 GMT
ComReg warns consumers of possible misunderstanding with recent fixed line pricing packages.

ComReg annouces new Number changes.

Mon, 25 Jul 2005 00:00:00 GMT

Message by ComReg on 25/07/2005 GMT
ComReg annouces new Number changes.

ComReg and the Data Protection Commission announce the launch of the NDD opt out register for direct marketing

Thu, 21 Jul 2005 00:00:00 GMT

Message by ComReg on 21/07/2005 GMT
Consumers will now be able to restrict "cold calling" practices by contacting their telephone service provider.