askcomreg.ie - News

PBX Hacking

Thu, 28 Mar 2013 00:00:00 GMT

Message by ComReg on 28/03/2013 GMT
ComReg advises businesses to ensure that their phones are secure over the Easter period

Irish Consumers Targeted By 0037 Numbers

Mon, 18 Feb 2013 00:00:00 GMT

Message by ComReg on 18/02/2013 GMT
Irish Consumers Targeted By 0037 Numbers

European

Mon, 11 Feb 2013 00:00:00 GMT

Message by ComReg on 11/02/2013 GMT
‘112’ for emergency services in the EU

Mobile Phone Scam

Mon, 28 Jan 2013 00:00:00 GMT

Message by ComReg on 28/01/2013 GMT
Mobile Phone Scam

Missing Children Hotline 116000

Wed, 23 Jan 2013 00:00:00 GMT

Message by ComReg on 23/01/2013 GMT
The ISPCC's Missing Children's Hotline is now available on 116000

ComReg Stand at Holiday show 25 – 27 January 2013

Mon, 21 Jan 2013 00:00:00 GMT

Message by ComReg on 21/01/2013 GMT
ComReg Stand at Holiday show 25 – 27 January 2013

Notifications when your contract changes

Fri, 30 Nov 2012 00:00:00 GMT

Message by ComReg on 30/11/2012 GMT
Notifications when your contract changes

ComReg Stand at Over 50's Show 12 to 14 October 2012

Thu, 11 Oct 2012 00:00:00 GMT

Message by ComReg on 11/10/2012 GMT
ComReg Stand at Over 50's Show 12 to 14 October 2012

ComReg Consultation on Contract Change Notifications

Wed, 1 Aug 2012 00:00:00 GMT

Message by ComReg on 01/08/2012 GMT
ComReg Consultation on Contract Change Notifications

Strike out of High Court Judicial Review

Wed, 1 Aug 2012 00:00:00 GMT

Message by ComReg on 01/08/2012 GMT
Strike out of High Court Judicial Review

Premium Rate Services Code of Practice Update

Thu, 26 Jul 2012 00:00:00 GMT

Message by ComReg on 26/07/2012 GMT
Premium Rate Services Code of Practice Update

ComReg re-designates Eircom as Universal Service Provider from 2012 until 2014

Thu, 5 Jul 2012 00:00:00 GMT

Message by ComReg on 05/07/2012 GMT
ComReg re-designates Eircom as Universal Service Provider from 2012 until 2014

Amended Roaming Regulation in place from 1 July 2012.

Tue, 3 Jul 2012 00:00:00 GMT

Message by ComReg on 03/07/2012 GMT
Amended Roaming Regulation in place from 1 July 2012.

Premium Rate Services Code of Practice Update

Mon, 18 Jun 2012 00:00:00 GMT

Message by ComReg on 18/06/2012 GMT
Premium Rate Services Code of Practice Update

'makeITsecure' Internet Security Campaign Launched

Mon, 11 Jun 2012 00:00:00 GMT

Message by ComReg on 11/06/2012 GMT
'makeITsecure' Internet Security Campaign Launched

ComReg received an application for €6.22m on 31 May 2012 from eircom for funding for the universal services for 2009/2010

Thu, 7 Jun 2012 00:00:00 GMT

Message by ComReg on 07/06/2012 GMT
ComReg received an application for €6.22m on 31 May 2012 from eircom for funding for the universal services for 2009/2010.

Update - Vodafone Electronic Billing

Mon, 28 May 2012 00:00:00 GMT

Message by ComReg on 28/05/2012 GMT
Update - Vodafone Electronic Billing

ComReg consults on the provision of telephony services under Universal Service Obligations (USO)

Tue, 1 May 2012 00:00:00 GMT

Message by ComReg on 01/05/2012 GMT
ComReg consults on the provision of telephony services under Universal Service Obligations (USO)

ComReg notifies Eircom of a finding of non-compliance with respect to conditions and procedures for contract termination

Thu, 26 Apr 2012 00:00:00 GMT

Message by ComReg on 26/04/2012 GMT
ComReg notifies Eircom Limited of a finding of non-compliance with respect to conditions and procedures for contract termination

Vodafone Overcharging

Thu, 19 Apr 2012 00:00:00 GMT

Message by ComReg on 19/04/2012 GMT
Vodafone agrees to pay ComReg €951,000 following investigation into overcharging of prepay mobile customers.

Consumer Advice - Calls from numbers commencing +23 9XXX XXXX

Mon, 2 Apr 2012 00:00:00 GMT

Message by ComReg on 02/04/2012 GMT
Consumer Advice - Calls from numbers commencing +23 9XXX XXXX

Eircom examinership proceedings

Fri, 30 Mar 2012 00:00:00 GMT

Message by ComReg on 30/03/2012 GMT
Eircom Limited has today announced that the company has entered into examinership in the Commercial Division of the High Court.

ComReg finds Vodafone non-compliant with requirements of

Mon, 20 Feb 2012 00:00:00 GMT

Message by ComReg on 20/02/2012 GMT
ComReg finds Vodafone non-compliant with requirements of 'Roaming Regulation'

‘112’ for emergency services in the EU

Thu, 9 Feb 2012 00:00:00 GMT

Message by ComReg on 09/02/2012 GMT
Use ‘112’ for emergency services in the EU

116000 - Hotline for Missing Children

Thu, 2 Feb 2012 00:00:00 GMT

Message by ComReg on 02/02/2012 GMT
116000 - Hotline for Missing Children

ECAS - new service allowing SMS to 112 launched

Fri, 13 Jan 2012 00:00:00 GMT

Message by ComReg on 13/01/2012 GMT
ECAS - new service allowing SMS to 112 launched

Eircom – VAT Issue

Fri, 6 Jan 2012 00:00:00 GMT

Message by ComReg on 06/01/2012 GMT
Eircom – VAT Issue

VAT increase

Wed, 4 Jan 2012 00:00:00 GMT

Message by ComReg on 04/01/2012 GMT
VAT increase

New anti-botnet website : www.botfree.ie

Tue, 15 Nov 2011 00:00:00 GMT

Message by ComReg on 15/11/2011 GMT
New anti-botnet website : www.botfree.ie

Fraud alert - 'O2' scam

Thu, 10 Nov 2011 00:00:00 GMT

Message by ComReg on 10/11/2011 GMT
Fraud alert - 'O2' scam

ComReg consultation on consumer bills and billing mediums

Tue, 1 Nov 2011 00:00:00 GMT

Message by ComReg on 01/11/2011 GMT
ComReg consultation on consumer bills and billing mediums

Vodafone electronic billing

Wed, 26 Oct 2011 00:00:00 GMT

Message by ComReg on 26/10/2011 GMT
Vodafone electronic billing

ComReg at the Over 50s Show RDS 21 - 23 October

Wed, 12 Oct 2011 00:00:00 GMT

Message by ComReg on 12/10/2011 GMT
ComReg at the Over 50s Show RDS 21 - 23 October

ComReg to visit Ennis Library Friday 30 September

Thu, 29 Sep 2011 00:00:00 GMT

Message by ComReg on 29/09/2011 GMT
ComReg to visit Ennis Library Friday 30 September

Price increase for calls to 11890 Directory Enquiry Service from Eircom customers

Fri, 5 Aug 2011 00:00:00 GMT

Message by ComReg on 05/08/2011 GMT
Price increase for calls to 11890 Directory Enquiry Service for Eircom customers

PBX Hacking & Telephony Fraud

Thu, 4 Aug 2011 00:00:00 GMT

Message by ComReg on 04/08/2011 GMT
PBX Hacking & Telephony Fraud

ComReg has been informed that the mobile operator JUST Mobile is not continuing its operations and that its service will cease gradually over the next period.

Tue, 2 Aug 2011 00:00:00 GMT

Message by ComReg on 02/08/2011 GMT
Notice for JUST Mobile Customers

New regulations benefit consumers

Mon, 18 Jul 2011 00:00:00 GMT

Message by ComReg on 18/07/2011 GMT
New regulations benefit consumers

Telephone Allowance to be reduced from 1 September 2011

Thu, 14 Jul 2011 00:00:00 GMT

Message by ComReg on 14/07/2011 GMT
Telephone Allowance to be reduced from 1 September 2011

Cheaper EU Roaming calls

Tue, 5 Jul 2011 00:00:00 GMT

Message by ComReg on 05/07/2011 GMT
Cheaper EU Roaming calls

New Directory Enquiries page

Tue, 5 Jul 2011 00:00:00 GMT

Message by ComReg on 05/07/2011 GMT
New Directory Enquiries page

ComReg Update - UPC notification of Proposed Changes to Contract Terms & Conditions

Tue, 1 Mar 2011 00:00:00 GMT

Message by ComReg on 01/03/2011 GMT
ComReg Update - UPC notification of Proposed Changes to Contract Terms & Conditions

ComReg notifies UPC of a finding of non-compliance

Tue, 1 Feb 2011 00:00:00 GMT

Message by ComReg on 01/02/2011 GMT
ComReg notifies UPC of a finding of non-compliance

ComReg launches www.phonesmart.ie

Tue, 11 Jan 2011 00:00:00 GMT

Message by ComReg on 11/01/2011 GMT
ComReg has launched its new consumer website, www.phonesmart.ie, which provides advice on premium rate services (PRS) and their use.

Changes to Contracts - Consumer rights

Tue, 4 Jan 2011 00:00:00 GMT

Message by ComReg on 04/01/2011 GMT
Changes to Contracts - Consumer rights. ComReg would like to remind consumers of their rights in relation to changes made to their contracts for telecommunications services.

O2 Billing update

Thu, 2 Dec 2010 00:00:00 GMT

Message by ComReg on 02/12/2010 GMT
O2 Billing Update. O2 has now proposed to ComReg a comprehensive and proactive programme of customer communications.

Consultation - Itemised billing

Thu, 2 Dec 2010 00:00:00 GMT

Message by ComReg on 02/12/2010 GMT
Consultation on Itemised Billing. On 1 Dec ComReg commenced a consultation process in relation to itemised billing, including e-billing.

Consultation on Code of Practice for PRS

Thu, 2 Dec 2010 00:00:00 GMT

Message by ComReg on 02/12/2010 GMT
Consultation on the Code of Practice for Premium Rate Services. ComReg seeks consumer views on the Code of Practice for Premium Rate Services.

O2 Billing Update

Thu, 28 Oct 2010 00:00:00 GMT

Message by ComReg on 28/10/2010 GMT
ComReg notified O2 on Friday 22nd October of a finding of non-compliance with respect to e-billing.

Eircom minimum payment

Tue, 7 Sep 2010 00:00:00 GMT

Message by ComReg on 07/09/2010 GMT
Eircom minimum payment

02 online billing

Fri, 13 Aug 2010 00:00:00 GMT

Message by ComReg on 13/08/2010 GMT
O2 online billing - ComReg advises any O2 customers that have received a communication from O2 on this matter, that they are entitled to receive a paper bill and if they have concerns about this issue to contact O2 on 1909 and to request paper billing.

Swiftcall Customers

Wed, 7 Jul 2010 00:00:00 GMT

Message by ComReg on 07/07/2010 GMT
We are aware that Swiftcall has started a process to enter into liquidation.

Eircom is designated as USO provider

Wed, 30 Jun 2010 00:00:00 GMT

Message by ComReg on 30/06/2010 GMT
Today, ComReg designated Eircom as USO provider from 2010 to 2012.

ComReg seeks your view on universal service

Thu, 22 Apr 2010 00:00:00 GMT

Message by ComReg on 22/04/2010 GMT
ComReg has launched a consultation about universal service for telephone services.

Operators offering a special directory enquiry service

Fri, 16 Apr 2010 00:00:00 GMT

Message by ComReg on 16/04/2010 GMT
ComReg's forum on services for people with disabilities is pleased to announce that some operators are providing a special free directory enquiry service to consumers with disabilities.

ComReg survey of people with disabilities

Wed, 31 Mar 2010 00:00:00 GMT

Message by ComReg on 31/03/2010 GMT
Survey of telecommunications services – Forum on Services for People with Disabilities. ComReg is conducting a survey of telecommunications services with respect to consumers with disabilities.

ComReg Initiative for Business

Wed, 3 Mar 2010 00:00:00 GMT

Message by ComReg on 03/03/2010 GMT
ComReg Initiative for Business is being launched 3 March 2010.

January 2010 BT Young Scientist Exhibition

Thu, 3 Dec 2009 00:00:00 GMT

Message by ComReg on 03/12/2009 GMT
ComReg will have a stand at the Young Scientist Exhibition from 14th - 16th of January 2010.

ComReg at the Ideal Home Show

Tue, 27 Oct 2009 00:00:00 GMT

Message by ComReg on 27/10/2009 GMT
ComReg had a consumer stand at the Ideal Homes Exhibition in October 2009. The four day event attracted over 32,500 consumers.

Smart Telecom

Mon, 31 Aug 2009 00:00:00 GMT

Message by ComReg on 31/08/2009 GMT
Smart Telecom has today applied to the High Court for the appointment of an Examiner to the company.

Publication of Mobile Roaming Data

Mon, 24 Aug 2009 00:00:00 GMT

Message by ComReg on 24/08/2009 GMT
Today ComReg published the fourth wave of Irish and EU mobile roaming aggregated data.

ComReg visits Malahide library

Tue, 19 May 2009 00:00:00 GMT

Message by ComReg on 19/05/2009 GMT
ComReg will hold a Consumer Clinic in Malahide Library on May 19 from 4- 8pm

Quality standard in telecommunication bill presentation

Thu, 6 Nov 2008 00:00:00 GMT

Message by ComReg on 06/11/2008 GMT
ComReg and EIQA launched a quality standard in telecommunication bill presentation.

Further reductions for consumers - Roaming Regulation Proposed Amendments

Tue, 23 Sep 2008 00:00:00 GMT

Message by ComReg on 23/09/2008 GMT
On 23 September the EU Commission published its proposals to extend the scope and duration of the EU Roaming Regulation. The amendments must be passed by the European Parliament and to the Council before the amendments become law.

Directory Enquiry Prices

Mon, 18 Aug 2008 00:00:00 GMT

Message by ComReg on 18/08/2008 GMT
01/08/2008 The updated directory enquiry prices have been amended in line with recent changes. Please follow the link for further information.

ASAI issues Advice Note on Broadband Advertising

Thu, 20 Mar 2008 00:00:00 GMT

Message by ComReg on 20/03/2008 GMT
The Advertising Standards Authority for Ireland (ASAI) has issued a revised Advice Note to Broadband Providers which sets out new requirements for broadband advertising. The Note which was issued recently will come into effect on 7th April 2008. In drawing up the Advice Note, the ASAI drew on the guidance and advice of the Commission for Communications Regulation (ComReg) and the National Consumer Agency (NCA).

Reduced roaming text message rates

Thu, 6 Mar 2008 00:00:00 GMT

Message by ComReg on 06/03/2008 GMT
On 13th February 2008 Vodafone annouced a reduction on roaming text message (SMS) rates. The new rate for sending a text when roaming is 29 cent per text. This applies to all networks worldwide. ComReg welcomes this reduction in roaming prices.

Consumer Information Notice - Phone Line Fault Repairs

Mon, 11 Feb 2008 00:00:00 GMT

Message by ComReg on 11/02/2008 GMT
ComReg wants to ensure that consumers are aware of their rights in relation to phone line fault repairs. A consumer information notice published today outlines what to do if you experience a fault on your line and what your rights are if this occurs.

Number Changes

Fri, 30 Nov 2007 00:00:00 GMT

Message by ComReg on 30/11/2007 GMT
ComReg announces phone number changes for 023, 043, 052 and 064 areas scheduled for 2009

New deadline

Tue, 23 Oct 2007 00:00:00 GMT

Message by ComReg on 23/10/2007 GMT
New deadline - â€œResponse to Consultation and Consultation Draft Decision â€“ Interconnection Market Review â€“ Fixed Wholesale Call Termination Servicesâ€.

New Consumer Guide Launched

Tue, 2 Oct 2007 00:00:00 GMT

Message by ComReg on 02/10/2007 GMT
The consumer guide Phones and Broadband - a Guide for People with Disabilities and Older People, has been launched today by ComReg and the National Disability Authority (NDA)

Visit ComReg at the National Ploughing Championships

Mon, 24 Sep 2007 00:00:00 GMT

Message by ComReg on 24/09/2007 GMT
ComReg have a consumer stand at the National Ploughing Championships, Tullamore from 25th to 27th September.

Extension to responses to document 07/55 â€œConsultation on Universal Service Performance Targetsâ€

Fri, 14 Sep 2007 00:00:00 GMT

Message by ComReg on 14/09/2007 GMT
Extension to responses to document 07/55 â€œConsultation on Universal Service Performance Targetsâ€

PABX hacking and telephony fraud

Thu, 13 Sep 2007 00:00:00 GMT

Message by ComReg on 13/09/2007 GMT
PABX hacking and telephony fraud

Visit ComReg at the You and Your Money Exhibition 2007

Fri, 7 Sep 2007 00:00:00 GMT

Message by ComReg on 07/09/2007 GMT
Visit ComReg at the You and Your Money Exhibition 2007

ComReg issues warnings to operators

Fri, 3 Aug 2007 00:00:00 GMT

Message by ComReg on 03/08/2007 GMT
ComReg issues warnings to operators

Reduced international roaming charges

Fri, 3 Aug 2007 00:00:00 GMT

Message by ComReg on 03/08/2007 GMT
Reduced international roaming charges

Consultation on Universal Service Performance Targets

Thu, 2 Aug 2007 00:00:00 GMT

Message by ComReg on 02/08/2007 GMT
Consultation on Universal Service Performance Targets

Consumer Guides for Phone and Broadband Contracts

Fri, 27 Jul 2007 00:00:00 GMT

Message by ComReg on 27/07/2007 GMT
ComReg publishes a Consumer Guide on Phone and Broadband contracts

Eurotariff

Thu, 5 Jul 2007 00:00:00 GMT

Message by ComReg on 05/07/2007 GMT
In June 2007 the European Union (EU) reached an agreement on a Regulation that places a price limit/cap called the â€œEurotariffâ€ on the price of using your mobile phone while travelling within the EU.

Breach by TalkTalk of the Third Party Verification Code of Practice

Wed, 16 May 2007 00:00:00 GMT

Message by ComReg on 16/05/2007 GMT
Following a number of complaints from consumers regarding alleged misleading sales by TalkTalk the Commission for Communications Regulation (â€˜ComRegâ€™) conducted an investigation.

ComReg re-launches www.askcomreg.ie

Wed, 25 Apr 2007 00:00:00 GMT

Message by ComReg on 25/04/2007 GMT
ComReg today re-launched its consumer website, www.askcomreg.ie, as part of an initiative to consolidate and build on its consumer focused resources and services.

Technology for Business Exhibition 2007

Thu, 19 Apr 2007 00:00:00 GMT

Message by ComReg on 19/04/2007 GMT
ComReg have a stand at the Technology for Business Exhibition 2007 in the RDS on the 25 and 26 April , and welcome consumers to come along and have a demonstration of their www.callcosts.ie website.

ComReg publishes performance indicators for Eircom

Fri, 23 Feb 2007 00:00:00 GMT

Message by ComReg on 23/02/2007 GMT
ComReg has today published performance indicators in relation to the installation of telephone lines and the repair of faults by Eircom.

Increase in price of the basic stamp

Fri, 9 Feb 2007 00:00:00 GMT

Message by ComReg on 09/02/2007 GMT
Following public consultation ComReg has granted An Post's application to increase the price of the basic stamp.

Consumer Care Statistics for Q4 2006

Wed, 7 Feb 2007 00:00:00 GMT

Message by ComReg on 07/02/2007 GMT
ComReg Consumer Care statistics for Q4 2006 published today

eircom application

Fri, 2 Feb 2007 00:00:00 GMT

Message by ComReg on 02/02/2007 GMT
eircom has submitted an application to ComReg for the establishment of a fund, for what it claims are the net costs of meeting its Universal Service Obligations.

Update to the ComReg Directory Enquiry Services Consumer Guide

Mon, 8 Jan 2007 00:00:00 GMT

Message by ComReg on 08/01/2007 GMT
The ComReg Directory Enquiry Services consumer guide has been updated to reflect todays eircom directory enquiry service price increases

Christmas Greetings & Office Opening Hours

Wed, 20 Dec 2006 00:00:00 GMT

Message by ComReg on 20/12/2006 GMT
Christmas Greetings & Office Opening Hours

Update National Directory Database (NDD) - Ex Directory Customers

Tue, 31 Oct 2006 00:00:00 GMT

Message by ComReg on 31/10/2006 GMT
Update National Directory Database (NDD) - Ex Directory Customers

Visit ComReg at the Ideal Homes Exhibition 2006

Thu, 26 Oct 2006 00:00:00 GMT

Message by ComReg on 26/10/2006 GMT
Visit ComReg at the Ideal Homes Exhibition 2006

Loss of service to Smart Telecom customers

Mon, 2 Oct 2006 00:00:00 GMT

Message by ComReg on 02/10/2006 GMT
Loss of service to Smart Telecom customers

Visit ComReg at the World and National Ploughing Championships

Thu, 28 Sep 2006 00:00:00 GMT

Message by ComReg on 28/09/2006 GMT
Visit ComReg at the National & World Ploughing Championships 2006

ComReg launches new sections on Callcosts

Wed, 6 Sep 2006 00:00:00 GMT

Message by ComReg on 06/09/2006 GMT
ComReg today lauched Home phone; Broadband and combined calculators on www.callcosts.ie

New countries added to mobile roaming section

Fri, 1 Sep 2006 00:00:00 GMT

Message by ComReg on 01/09/2006 GMT
3 new countires added to the mobile roaming section

ComReg has published its Decision Notice on the Future Provision of Telephony Services under Universal Service Obligations

Tue, 25 Jul 2006 00:00:00 GMT

Message by ComReg on 25/07/2006 GMT
ComReg has published its Decision Notice on the Future Provision of Telephony Services under Universal Service Obligations

International Roaming section Updated

Thu, 6 Jul 2006 00:00:00 GMT

Message by ComReg on 06/07/2006 GMT
International Roaming Pricing Section Updated

Response to Consultation on Universal Service Obligations

Tue, 4 Jul 2006 00:00:00 GMT

Message by ComReg on 04/07/2006 GMT
Response to Consultation on Universal Service Obligations

ComReg has published the results of its first quarterly report of 2006 on the Quality of Service performance of An Post

Fri, 23 Jun 2006 00:00:00 GMT

Message by ComReg on 23/06/2006 GMT
ComReg has published the results of its first quarterly report of 2006 on the Quality of Service performance of An Post

Consumer Queries and Complaints - January - March 06

Wed, 24 May 2006 00:00:00 GMT

Message by ComReg on 24/05/2006 GMT
ComReg today issued details of its Consumer Queries and Complaints for the 1st Quarter of 2006.

Which Consumer Agency?

Thu, 11 May 2006 00:00:00 GMT

Message by ComReg on 11/05/2006 GMT
Comreg has launched a new section on their askcomreg website outlining the roles of various consumer agencies and their contact details.

ComReg seeks your views on Universal Service for Fixed Line

Wed, 5 Apr 2006 00:00:00 GMT

Message by ComReg on 05/04/2006 GMT
ComReg seeks your views on Universal Service for Fixed Line

International Roaming Pricing Section Updated

Tue, 4 Apr 2006 00:00:00 GMT

Message by ComReg on 04/04/2006 GMT
International Roaming Pricing section updated for Germany and USA.

New International Roaming Pricing section added to AskComreg website

Tue, 7 Mar 2006 00:00:00 GMT

Message by ComReg on 07/03/2006 GMT
New International Roaming Pricing section added to AskComreg website

Revised Directory Enquiry Services Guide

Wed, 22 Feb 2006 00:00:00 GMT

Message by ComReg on 22/02/2006 GMT
ComReg has revised its Guide to Directory Enquiry Services to reflect current prices.

Advice on how to stop unwanted direct marketing calls

Fri, 20 Jan 2006 00:00:00 GMT

Message by ComReg on 20/01/2006 GMT
Are you receiving unwanted direct marketing calls? Here is some advice on how to stop unwanted calls

ComReg Launches new website callcosts.ie

Thu, 10 Nov 2005 00:00:00 GMT

Message by ComReg on 10/11/2005 GMT
ComReg launches new website www.callcosts.ie to help consumers compare the cost of mobile phone packages

Ideal Homes Exihibition - Daily Draw Prizewinners

Thu, 3 Nov 2005 00:00:00 GMT

Message by ComReg on 03/11/2005 GMT
A Daily draw was held at the ComReg stand at the Ideal Homes Exihibition - The Prize winnners names are now published on the website

Visit the ComReg stand at the Ideal Homes Exhibition

Thu, 27 Oct 2005 00:00:00 GMT

Message by ComReg on 27/10/2005 GMT
Visit the ComReg stand at the Ideal Homes Exhibition RDS, 27th to 31st October 2005 and enter our daily prize draw.

Website askcomreg.ie wins award for W-Mark - Level 2

Fri, 14 Oct 2005 00:00:00 GMT

Message by ComReg on 14/10/2005 GMT
askcomreg.ie was publicly honoured at the EIQA annual Gala Awards Ceremony, on 13th October 2005, where the website received Level 2 Certification for the W-Mark.

ComReg Promotes Consumer Awareness at the Ideal Homes Exhibition 2005

Thu, 13 Oct 2005 00:00:00 GMT

Message by ComReg on 13/10/2005 GMT
ComReg Promotes Consumer Awareness at the Ideal Homes Exhibition 2005

ComReg publishes Decision Notice regarding Universal Service requirements

Wed, 12 Oct 2005 00:00:00 GMT

Message by ComReg on 12/10/2005 GMT
ComReg publishes Decision Notice on Universal Service requirements

ComReg warns consumers of possible misunderstanding with recent fixed line pricing packages

Fri, 19 Aug 2005 00:00:00 GMT

Message by ComReg on 19/08/2005 GMT
ComReg warns consumers of possible misunderstanding with recent fixed line pricing packages.

ComReg annouces new Number changes.

Mon, 25 Jul 2005 00:00:00 GMT

Message by ComReg on 25/07/2005 GMT
ComReg annouces new Number changes.

ComReg and the Data Protection Commission announce the launch of the NDD opt out register for direct marketing

Thu, 21 Jul 2005 00:00:00 GMT

Message by ComReg on 21/07/2005 GMT
Consumers will now be able to restrict "cold calling" practices by contacting their telephone service provider.

askcomreg.ie - News

PBX Hacking

Irish Consumers Targeted By 0037 Numbers

European

Mobile Phone Scam

Missing Children Hotline 116000

ComReg Stand at Holiday show 25 – 27 January 2013

Notifications when your contract changes

ComReg Stand at Over 50's Show 12 to 14 October 2012

ComReg Consultation on Contract Change Notifications

Strike out of High Court Judicial Review

Premium Rate Services Code of Practice Update

ComReg re-designates Eircom as Universal Service Provider from 2012 until 2014

Amended Roaming Regulation in place from 1 July 2012.

Premium Rate Services Code of Practice Update

'makeITsecure' Internet Security Campaign Launched

ComReg received an application for €6.22m on 31 May 2012 from eircom for funding for the universal services for 2009/2010

Update - Vodafone Electronic Billing

ComReg consults on the provision of telephony services under Universal Service Obligations (USO)

ComReg notifies Eircom of a finding of non-compliance with respect to conditions and procedures for contract termination

Vodafone Overcharging

Consumer Advice - Calls from numbers commencing +23 9XXX XXXX

Eircom examinership proceedings

ComReg finds Vodafone non-compliant with requirements of

‘112’ for emergency services in the EU

116000 - Hotline for Missing Children

ECAS - new service allowing SMS to 112 launched

Eircom – VAT Issue

VAT increase

New anti-botnet website : www.botfree.ie

Fraud alert - 'O2' scam

ComReg consultation on consumer bills and billing mediums

Vodafone electronic billing

ComReg at the Over 50s Show RDS 21 - 23 October

ComReg to visit Ennis Library Friday 30 September

Price increase for calls to 11890 Directory Enquiry Service from Eircom customers

PBX Hacking & Telephony Fraud

ComReg has been informed that the mobile operator JUST Mobile is not continuing its operations and that its service will cease gradually over the next period.

New regulations benefit consumers

Telephone Allowance to be reduced from 1 September 2011

Cheaper EU Roaming calls

New Directory Enquiries page

ComReg Update - UPC notification of Proposed Changes to Contract Terms & Conditions

ComReg notifies UPC of a finding of non-compliance

ComReg launches www.phonesmart.ie

Changes to Contracts - Consumer rights

O2 Billing update

Consultation - Itemised billing

Consultation on Code of Practice for PRS

O2 Billing Update

Eircom minimum payment

02 online billing

Swiftcall Customers

Eircom is designated as USO provider

ComReg seeks your view on universal service

Operators offering a special directory enquiry service

ComReg survey of people with disabilities

ComReg Initiative for Business

January 2010 BT Young Scientist Exhibition

ComReg at the Ideal Home Show

Smart Telecom

Publication of Mobile Roaming Data

ComReg visits Malahide library

Quality standard in telecommunication bill presentation

Further reductions for consumers - Roaming Regulation Proposed Amendments

Directory Enquiry Prices

ASAI issues Advice Note on Broadband Advertising

Reduced roaming text message rates

Consumer Information Notice - Phone Line Fault Repairs

Number Changes

New deadline

New Consumer Guide Launched

Visit ComReg at the National Ploughing Championships

Extension to responses to document 07/55 â€œConsultation on Universal Service Performance Targetsâ€

PABX hacking and telephony fraud

Visit ComReg at the You and Your Money Exhibition 2007

ComReg issues warnings to operators

Reduced international roaming charges

Consultation on Universal Service Performance Targets

Consumer Guides for Phone and Broadband Contracts

Extension to responses to document 07/55 â€œConsultation on Universal Service Performance Targetsâ€