Consumer Guides

ComReg produces consumer information guides to ensure that:-

•  consumers are kept informed on various areas of interest.
•  all the relevant information about a specific topic is availabe to consumers at a single point

 These guides are available in text format(HTML) by clicking the headings below.  

• Business Postal Services
• Complaints
• Callcosts 
• Calling Northern Ireland - Use the ‘048’ code to call fixed-line numbers
• Cold Calls - A quick guide to preventing unwanted calls from direct marketing companies
• Do you own a mobile phone ?
• Guide to phone and broadband contracts and switching
• Inadvertent Roaming
• Mobile Roaming
• Modem Hijacking Scam using dialler programs
• Numbering
• PRS (Premium Rate Services)
• Prepaid Phonecards
• Residential Postal Services
• Understanding Voice Over Internet Protocol VoIP
• Universal service - what it means for your phone

As Gaeilge

• Conas teacht glan ar ghlaonna neamh-iarrtha
• An bhfuil fón póca agat ?
• Seirbhisi an Rata Bisigh
• Gearáin
• Treoir le haghaidh conarthaí leathanbhanda agus aistriú soláthraithe
• Fánaíocht le Fón Póca
• VoIP As Gaeilge
• Do threoir maidir le huimhreacha fóin agus
  na costaisi a ghabhann leo

• Phones and Broadband - a guide for people with disabilities and older people
  HTML Version in English
  
  Accessible PDF version in English
  
  HTML Version As Gaelige
  
  Accessible PDF version As Gaeilge
  
  Easy to read Version
  

   

  Printing The Guides

  If you wish to print these Guides then use the 'Print Page' here or at the top of the page. 

   

  Leaflet Form

  We also produce most of these guides in leaflet form, if you would like to receive them in this format then click on the link at the end of the online guide to download or alternatively please email your name and address and the name of the guide you require to info@comreg.ie