Consumer Guides
ComReg produces consumer information guides to ensure that:-
- consumers are kept informed on various areas of interest.
- all the relevant information about a specific topic is availabe to consumers at a single point
These guides are available in text format(HTML)by clicking the headings below.
Printing The Guides
If you wish to print these Guides then use the 'Print Page' here or at the top of the page.
Leaflet Form
We also produce these guides in leaflet form, if you would like to receive them in this format then please email your name and address and guide you require to info@comreg.ie
- Phones and Broadband - a guide for people with disabilities and older people
HTML Version in English
Accessible PDF version in English
HTML Version As Gaelige
Accessible PDF version As Gaeilge
Easy to read Version
- Phone and Broadband Contracts
- Introduction to Voice Over Internet Protocol VoIP
- Universal service - what it means for your phone
- Switching - Fixed Telephony(Landlines) - Exercise your Choice
- Modem Hijacking Scam using dialler programs
- Prepaid Phonecards
- Cold Calls - A quick guide to preventing unwanted calls from direct marketing companies
- Calling Northern Ireland - Use the ‘048’ code to call fixed-line numbers
- Mobile Roaming
- Inadvertent Roaming
- Residential Postal Services
- Business Postal Services
- Complaints



