Broadband, Phone and Postal information for the Irish consumer from ComReg

Consumer Queries and Complaints Statistics

During the 3 month period, October to December 2011, consumers contacted ComReg’s Consumer Management Team with 8,047 issues (both queries and complaints) about their fixed and mobile phones, premium rate services, internet and postal service. 

Of the total 5,075 issues raised by consumer and business customers, the top topics were :
 
 
Of the total 2,972 PRS issues raised the top topics were:
By clicking the headings below you can view statistics from previous quarters:

© 2012 Commission for Communications Regulation