Consumer Statistics Q3 July to September 2012
During the 3 month period, July to September 2012, consumers contacted ComReg’s Consumer Management Team with 8,269 issues (both queries and complaints) about their fixed and mobile phones, premium rate services, internet and postal service.
Of the total 5,418 issues raised by consumer and business customers, the top topics were :
Of the total 5,418 issues raised by consumer and business customers, the top topics were :
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2,851 PRS issues were raised - the top topics were:
