Consumer Statistics Q2 April to June 2012
During the 3 month period, April to June 2012, consumers contacted ComReg’s Consumer Management Team with 8,168 issues (both queries and complaints) about their fixed and mobile phones, premium rate services, internet and postal service.
Of the total 5,035 issues raised by consumer and business customers, the top topics were :
Of the total 5,035 issues raised by consumer and business customers, the top topics were :
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3,133 PRS issues were raised - the top topics were:
