Broadband, Phone and Postal information for the Irish consumer from ComReg

Consumer statistics Q1 January to March 2012

 
During the 3 month period, January to March 2012, consumers contacted ComReg’s Consumer Management Team with 9,746 issues (both queries and complaints) about their fixed and mobile phones, premium rate services, internet and postal service. 

 
Of the total 5,480 issues raised by consumer and business customers, the top topics were:

4,266 PRS issues were raised - the top topics were:

© 2013 Commission for Communications Regulation