Question of the week archive
If you are experiencing poor television reception, this maybe due to TETRA. Click here to find out what this is and more!Home Phone
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Can my service provider change the terms and conditions of my contract? Click here for the answer and for more information on contracts
- My service provider has advertised an "unlimited package" – what does that mean for me?
- Eircom have announced the introduction of a set-up call charge for phone calls; what does this mean for me?
- What areas will be affected by the number changes that will take place in 2009?
- UAN (Universal Account Number)
Locall Numbers 1850 & 1890
What is the difference between 1850 and 1890 numbers? Click here to find the answer!
Mobile
Mobile Number Portability
Mobile Phone Security Tips:
What can you do to add to your mobile phone security? Click here for tips and more!
Internet
Broadband Availablity:
Do you know if there are other means of accessing Broadband in Ireland? Click the link for more information on Broadband availability and check out http://www.broadband.gov.ie/
Broadband Speeds:
What are the terms used when referring to speed? Click here to find out the answer and lots more information on Broadband speeds.
Internet (Data Roaming)
How can you avoid shock bills whilst using your mobile or laptop to access the internet whilst abroad? Click here for the answer!
Post
Unsolicited Mail:
Can I stop unsolicited mail? Click Here to find out the answer and more...
Other
Operator Obligations:
What are operators obligations to consumers? Click here for the answer!
Television Interference
If you are experiencing some television interference, click here for further information on possible reasons!
VAT changes as per the budget....
- How does the increase in VAT affect me and my telco bills?
From 1st of December 2008, the upper VAT rate increases from 21% to 21.5%. This was announced in the Budget. Some teleco providers have increased all or some of their prices by ½ % to come in line with the VAT increase. Other providers have decided not to increase their prices and they will absorb the increase.
The prices on http://www.callcosts.ie/ include VAT, so please refer to this site for up to date prices.
What number should I dial within the EU to reach the Emergency Services?
To reach the Emergency Services anywhere within the EU, you should dial 112. In Ireland you can dial either 112 or 999. For further information click here
