Statistics for April to June 2011
During the 3 month period, April to June 2011, consumers contacted ComReg’s Consumer Management Team with 7,681 issues (both queries and complaints) about their fixed and mobile phones, premium rate services, internet and postal service.
Of the total 5,157 issues raised by consumer and business customers, the top topics were :
Of the total 2,524 PRS topics raised, the top topics were:
