Statistics for January to March 2011
During the 3 month period, January to March 2011, consumers contacted ComReg’s Consumer Management Team with 8,841 issues (both queries and complaints) about their fixed and mobile phones, premium rate services, internet and postal service.
Of the total 5,882 issues raised by consumer and business customers, the top topics were :
Of the total 2,959 PRS issues raised the top topics were:




