Statistics for July to September 2011
During the 3 month period, July to September 2011, consumers contacted ComReg’s Consumer Management Team with 8,272 issues (both queries and complaints) about their fixed and mobile phones, premium rate services, internet and postal service.Of the total 5,337 issues raised by consumer and business customers, the top topics were :
Of the total 2,935 PRS topics raised, the top topics were:
